Thank you for purchasing a jSparrow license! Our reseller FastSpring is now processing your order this might take up to 20 minutes.
Please check your e-mail for the receipt and license key sent via FastSpring. If you have any issues, feel free to contact us anytime!
jSparrow is a plugin by Splendit IT Consulting GmbH
I have issues with my license
We’re sorry to hear that. Please contact us via the Report an issue form and we will help you fix the issues.
I did not receive a license key
We apologize for the inconvenience! We found out that our reseller FastSpring can take up to 20 minutes to send you the key.
If it takes longer please contact us via the Report an issue form and we will send it to you personally.
My license key does not work
We’re very sorry to hear that. Please contact us via the Report an issue form
I have a node-locked license but I can’t use my PC because of [reason], what can I do?
Don’t worry about it, contact us via the Report an issue form and we will reset the key for you out of charge.
I have paid for a license but jSparrow is down because of [reason], how will I get compensated?
Usually, we do not put jSparrow down for any reason, but if it were to happen we will make sure to update your license to fit the subscription span and move the billing date.
Is jSparrow down for you? Please use the Report an issue form so we can help you solve the issue